2. be a chameleon - syncronize body language and voice patterns (speed, pitch, tone, volume), and attitude
3. capture the imagination and you capture the heart - imagination is the key to the emotions
people have to want to help you
only 6 ways to get someone to do soemthign (by law, money, emotional force, physical force, lure of beauty, persuasion
pursuasion
- 3 elements that must be present for effective pursuasion (trust, logic, and emotion)
- when you blow your first impression, you have to resort to one of the other ways to take control of the situation
raw language of the brain is by the SENSES - how it looks, sounds and feels - not by the abstract
non-verbal stuff
people are drawn to health and vitality
point my heart at the persons heart
let people see that
take notice of their eye color
ask a softening question first - "excuse me, may i ask you a question?"
say "great!" to make yourself smile
immediately syncronize tone of voice and body language with theirs - if there are many, do each one turn by turn
color expectations
it is through our attitudes that we train our emotions
2 kinds of body language
open body language
- welcoming
- uncrossed arms and legs
- smiling
- leaning forward
- ease in facing the person
- relaxed aurora
- flexible shoulders
- easy use of hands, arms legs and feet and expressions
- point your heart at theirs
closed body language
- hiding yoru hands
- heart is turned away
- clenching fists
- figiting nervously
- tendeny to move away
No comments:
Post a Comment